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Terms & Conditions

These terms are issued by Maverick Cosmetica Ltd (Maverick Cosmetica) and are effective from February 1st, 2016. They cover the use of our websites – maverickcosmetica.co.nz. Use includes visits to our sites, purchases on our sites, participation in our database and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully.

Content Summary

While we endeavour to supply accurate information on this site, errors and omissions may occur. Maverick Cosmetica does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Maverick Cosmetica reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Maverick Cosmetica makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

Making a contract with us

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order. In the unlikely event that the goods are no longer available, we will refund the payment and we will advise you that the goods are no longer available.

An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery, billing and any other relevant details for your order e.g. an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order. We will also email you with confirmation of your order.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.

Payment options

We currently accept the following credit cards:
Visa & Mastercard
The name that will appear on your statement will be Maverick.

You can also pay using internet banking. Orders will be shipped once payment is received successfully. If payment via bank transfer has not been received within 3 working days of purchase, the order will be cancelled.

Pricing

All prices listed on www.maverickcosmetica.co.nz are in New Zealand dollars and are inclusive of GST and any other sales tax. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason.

Website and Credit Card Security

We want you to have a safe and secure shopping experience online. All credit card payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

For security purposes certain transactions may require proof of identification.

Gift card usage

Pre-paid gift cards are redeemable for goods sold on the Maverick Cosmetica website. Lost or stolen cards are the responsibility of the holder. Gift cards are emailed as an online code. Balance information can be given on request.

Accessing our service

Other than connecting to the Maverick Cosmetica website by HTTP requests using a web browser, you may not gain access to Maverick Cosmetica website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on the Maverick Cosmetica website. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

Disclaimer

Our website is intended to provide information for people shopping for our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While we endeavour to supply accurate information on this site, errors and omissions may occur. Maverick Cosmetica does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Maverick Cosmetica reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Maverick Cosmetica makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.

Colours vary from computer to computer, colours have been represented as accurately and to the best of our ability. No responsibility can be taken for discrepancy.

Intellectual Property

Maverick Cosmetica owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

Maverick Cosmetica welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Maverick Cosmetica. This includes any blog postings.

Links

Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Maverick Cosmetica and are not under the control of Maverick Cosmetica. The links are only provided as a convenience, and do not imply that Maverick Cosmetica endorses, checks, or approves of the third party site. Maverick Cosmetica is not responsible for the privacy principles or content of these third party sites. Maverick Cosmetica is not responsible for the availability of any of these links.

Maverick Cosmetica requires that you request our permission to include a link from another site to our site. If you would like to request permission, please use the contact us form.

Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

Changes to this Agreement

Maverick Cosmetica reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

Returns

Please use the contact us page on the website to request a return.
Proof of purchase (order confirmation email) is required in order to get an exchange or a refund.

Returns are subject to approval which will not be unreasonably withheld.
Please note: we do not accept returns or exchanges of specially ordered products unless damaged or opened products for hygiene purposes.


How to Return a Product

Products can be returned via the Maverick Cosmetica website. You will need your order confirmation (receipt) available as information on this is needed as proof of purchase. Refunds will be applied to your account as store credit or credited against your original method of payment, eg to the credit card you used to make the purchase. If you would like to return a product but cannot complete the form online, then please contact us using the Contact Us Page to arrange this. Make sure you have your order details handy.

Refunds or Wrong Product Delivered

We apologise if you have received a product that is faulty, or if you have received the wrong product. You are welcome to an exchange or refund. Please contact us using the Contact Us page to arrange this. Please make sure you have your order details handy.

Faulty Products

Under the Consumer Guarantees Act you are entitled to have your product repaired, replaced or refunded.

All products supplied by Maverick Cosmetica are vigorously tested to international standards. However, as with any mass produced products, there will always be the possibility that a tiny percentage may exhibit a fault, which is why we provide a 7 day return to base warranty on all goods.

Simply contact us using the Contact Us Page to enquire about returning the product for inspection.

Damaged Product

If you suspect your product has been damaged during delivery please do not throw away the parcel or cover in which the product came as CourierPost will need to inspect it. Please contact us using the Contact Us Page and we will organise the return of the product for inspection and we will endeavour to send you a replacement as soon as possible.

Backorders

If a product is temporarily out of stock it will be placed on backorder and you will be notified. If an item on backorder cannot be sourced, we will contact you to discuss your options.

Consumer Guarantees Act 1993

The Consumer Guarantees Act sets out minimum standards for goods sold by Maverick Cosmetica. In the event that goods sold are deficient or are faulty, the retailer has the right to repair, replace or refund.

Fair Trading Act 1986

The Fair Trading Act is designed to protect the customer from being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of New Zealand safety standards; availability of products in store and the sales techniques used. The Commerce Commission enforces the Fair Trading Act 1986.

Giveaways / Promotions / Draw

Your participation in the giveaway's, promotions, draws shall be deemed to be your complete acceptance of the Terms and Conditions herein. The following are the Terms and Conditions of the giveaway's, promotions or draws.

  1. You may be asked, at any stage, to provide Maverick Cosmetica for proof of age and /or identity.
  2. Draw shall take place on the date specified.
  3. Each entrant shall be entitled to make one (1) entry into the giveaway, promotion or draw only unless specified otherwise. In the event that Maverick Cosmetica deems an entrant to have made multiple applications to enter or to have acted in bad faith with respect to the giveaway, promotion or draw, the entrant shall be excluded from giveaway, promotion or draw and consequently ineligible to win the Prize.
  4. The Promotional Prize will be mailed out to giveaway, promotion or draw winner after the winner has provided Maverick Cosmetica with a valid mailing address and proof of identity.
  5. Maverick Cosmetica shall notify the winner of the winning via e-mail, phone or messaging within thirty (30) days of the giveaway, promotion or draw. (The winner shall receive the Promotional Prize within sixty (60) days of Maverick Cosmetica’s receipt of the details of the winner required in order to affect transfer of the Prize.)
  6. Notwithstanding Section 5 above, in the event that, for any reason whatsoever, the Promotional Prize winner fails to respond, within thirty (30) days, to the e-mail, phone or messaging notification of his/her winning, such winning entrant shall be deemed to have forfeited his / her claim to the prize and Maverick Cosmetica shall not have any obligation whatsoever to compensate the winning entrant in any way.
  7. Maverick Cosmetica’s decision is final with respect to all matters relating to awarding of the Promotional Prize and shall not be subject to review or appeal by any entrant or by any third party.
  8. Your participation in the giveaway, promotion or draw is considered your agreement that Maverick Cosmetica may contact you.
  9. The Prize is neither transferrable nor exchangeable and cannot be exchanged for money or money's worth.
  10. By entering the giveaway, promotion or draw each entrant unreservedly agrees to these terms and conditions which govern the giveaway, promotion or draw and the awarding of the Prize.
  11. By entering the giveaway, promotion or draw each entrant agrees to release, discharge and hold harmless Maverick Cosmetica, its legal representatives, affiliates, subsidiaries, agencies and their respective officers, directors, employees and agents from any damages whatsoever suffered or sustained in connection the giveaway, promotion or draw or the acceptance of the Prize.
  12. The winning entrant shall be solely responsible for any taxes if any levied in relation to the delivery or receipt of the Promotional Prize.
  13. Maverick Cosmetica reserves the right to alter these Terms and Conditions at any time and in its sole discretion.
  14. Maverick Cosmetica reserves the right, at any time, to cancel, modify or suspend the giveaway, promotion or draw if, in its sole judgement, the giveaway, promotion or draw is not capable of being conducted as specified.
  15. Maverick Cosmetica reserves the right to disclose winner’s name and identity.